how to return

Easy returns for an attractive rate.

Not completely satisfied with an item from your order? That’s no problem! Simply return the article within 14 days.
To serve you better as our valued customer, we have an option for returns called Returnista. Dante6 participates in your cost of return.
From now on, you won’t have to leave your house to return your package: in most European countries you can pay online and have it picked up at you home or workplace, with Returnista pick-up service. You can also drop off the package at a delivery point. See Returnista for more information.

You can also choose to send the package via a drop of point of your choice. Shipping costs will not be reimbursed.

Please send your return to:
Hartevelt Logistic
Attention of: Webshop Dante6
Molensteijn 8
3454 PT De Meern
The Netherlands

*If you purchase your Dante6 style in the store, you can only return it at the brand store.

• Sign up - Return within 14 days of receiving. Select the desired return method by clicking on the Returnista button above or deliver the packing to your normal drop of point. The address of Dante6 logistic center is already available in Returnista for Dante6.
• Packing - Enter your reason of return at the Return form and place the items together with the completed return form back in the box you received the items in. In this case do remove the old sticker. It is also possible to choose another box. Close the chosen box tightly with enough tape, so the items cannot get lost.
• Returns - Wait for the package to be picked up or bring the package to the chosen delivery point.
• Refund - Once our distribution center has received your return, Dante6 will pay your refund. You will receive the pay- ment within several days, depending your payment method.

Return Policy

As soon as Dante6 has received your return shipment we will inspect it for the following:

• The article must be complete and undamaged. Damaged or used articles will not be credited!
• The article must be intact and not show signs of wear.
• The Dante6 label must be undamaged and attached to the article.